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Privacy policy

This privacy policy sets out how SoundsBetter uses and protects any information that you giveĀ SoundsBetter when you use this website.

SoundsBetter is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using the SoundsBetter website, you can be assured that it will only be used in accordance with this privacy statement.

SoundsBetter may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from June 13th 2016.

Data we may collect:

  • name
  • email address
  • details of the issue you would like SoundsBetter to address

We require this information to understand your needs and provide you with a better service.

Cookies

This website uses cookies which are stored on your browser. You can usually modify your browser settings to prevent this happening. However, by disabling cookies, or certain types of cookie, you may hinder your user experience on this and other websites, or prevent them from working entirely.

Some cookies used on this website collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages.

These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

Cookies may also be used to improve the user experience and to enable some of the functionality provided by this website.

Please note that some cookies may be placed by third party service providers who perform some of these functions (or other services) for us. Cookies are used on this website for the following third party services: Google Analytics, Twitter Follow button, AddThis social bookmarking tool. Some of these services may be used to track your behaviour on other websites and we have no control over this.

By continuing to use this website without adjusting your browser’s cookie settings, you agree that we can place these cookies on your device.

Site visitor tracking

Like most websites, the SoundsBetter site uses Google Analytics to track user interaction. We use this data to monitor the number of people using our site, to better understand how they find and use our website and to see their journey through it.

Although Google Analytics records data such as your location, device, internet browser and operating system, none of this information personally identifies you to us. Google Analytics also records your computerā€™s IP address which could be used to personally identify you but Google do not grant us access to this.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have in place suitable electronic and managerial procedures to safeguard and secure the information we collect online.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your prior permission or are required by law to do so.

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible. We will promptly correct any information found to be incorrect.